Privacy policy

Privacy policy

Eqqualberry.ae ("we," "us," "our") respects your privacy and is committed to protecting your personal data in accordance with UAE data protection law.

1. Information we collect

  • Name, email address, phone number, and delivery address when you place an order
  • Payment information (processed securely by our payment provider — we do not store full card details)
  • Browsing data such as pages visited and items viewed, via cookies

2. How we use your information

  • To process and deliver your orders
  • To communicate order updates, shipping confirmations, and customer support
  • To send marketing communications, only if you've opted in
  • To improve our website and product offering

3. Sharing your information
We do not sell your personal data. We may share necessary information with:

  • Courier/delivery partners, to fulfill your order
  • Payment processors, to complete transactions
  • Service providers who help us operate the site (e.g., hosting, analytics)

4. Data security
We use reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

5. Your rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at info@eqqualberry.ae.

6. Cookies
Our site uses cookies to improve your browsing experience. You can disable cookies in your browser settings, though some site features may not function properly as a result.

7. Changes to this policy
We may update this Privacy Policy periodically. The latest version will always be posted on this page.

8. Contact us
For any privacy-related questions, reach us at info@eqqualberry.ae or +971 56 642 8073.